We're happy to help!
We are proud of our excellence in customer service, training and support. We listen to our customer's needs and make every effort possible to ensure you are happy with our products. In fact, our customers drive many of the features available in the mdconnection product series. Support services personnel are available during normal business hours and have access to a 24-hour alert system.
CALL US
Please dial toll-free 1.866.856.6827
and choose support option
EMAIL US
Please send your support question to support@mdconnection.com
SEND WEB REQUEST
Complete our short web form below to create a support ticket at mdconnection
Training & Education
mdconnection partners with GotoMeeting for online training sessions with up to 25 participants. For a nominal fee ($100 per hour), training can be done at a single workstation at your facility, or users can login at their own workstations and conference with the trainer. A session lasts about 1-hour. Additional training is available at your request.
We offer a comprehensive library of software training videos at no cost to our customers. These videos are focused on getting your practice up and running with targeted categories. Click the button below to visit our library of free training videos.
View Training VideosSend Web Request
Although mdconnection offers an integrated support ticket system within the application, our knowledgeable customer support staff will promptly handle each web request, and email or call you with a solution.
Support Web Form (All fields required)
mdconnection is trusted by thousands of providers to run their medical practice.
- Intuitive Interfaces
- 24/7 Access From Anywhere
- Always Up-to-Date AMA Codesets
- Detailed Financial & Claims Reporting