Let's get started!

Providing top-level customer support is a primary goal at mdconnection - that's why we've provided a comprehensive list of training videos to help you become an expert at using mdconnection software products. We've grouped our training videos by categories so you can quickly find the resources you need. Please click on a category below to get started.

  • ALL
  • Getting Started
  • Scheduling
  • Charts
  • Claims & Billing
  • Statements
  • Payments
  • Tools & Settings
Overview

Getting started with mdconnection

08 min : 03 sec

Login

Logging into mdconnection

00 min : 47 sec

Dashboard

Navigating the welcome screen

03 min : 07 sec

Workflows

Managing practice workflows

05 min : 17 sec

Messaging

Secure messages in mdconnection

03 min : 27 sec

Scheduling

Everything about appointments

16 min : 09 sec

Charts

Creating patient charts

06 min : 20 sec

Chart (patient data)

Patient Demographics & settings

09 min : 06 sec

Chart (appt data)

Patient appt history & settings

04 min : 56 sec

Chart (referral data)

Patient referral information

03 min : 38 sec

Chart (insurance)

Patient insurance information

05 min : 25 sec

Chart (family)

Patient family information

03 min : 41 sec

Chart (financial data)

Patient family information

03 min : 47 sec

Chart (patient notes)

Patient notes & documents

03 min : 25 sec

Create A Claim

Start a patient claim

03 min : 21 sec

Medical Coding

Adding ICD/CPT/HCPCS codes

11 min : 37 sec

Claim Details

Adding claim details

04 min : 15 sec

Claim Payment

Adding simple claim payments

05 min : 36 sec

Batch Invoicing

Creating batch invoices for claims

03 min : 57 sec

Claim Templates

Creating re-useable claim templates

06 min : 30 sec

Patient Code Template

Creating re-useable coding templates

08 min : 47 sec

Patient Statements

Generating bills &l statements

05 min : 43 sec

Patient Collections

Handling bills/collections

02 min : 24 sec

Payments (EOB Basic)

Adding basic payments from an EOB

07 min : 08 sec

Payments (EOB Advanced)

Adding advanced payments from an EOB

09 min : 38 sec

Payments (ERA)

Reviewing ERA payment data

03 min : 37 sec

Transaction Posting

Posting daily transactions

06 min : 28 sec

Patient Payments

Applying patient payments

04 min : 45 sec

Add/Edit Users

Managing user accounts

03 min : 25 sec

Roles/Permissions

Managing user access & permissions

03 min : 56 sec

Application Security

Handling security in mdconnection

03 min : 31 sec

Remove Duplicates

Handling duplicate records

02 min : 12 sec

Session History

Access commonly used data

01 min : 13 sec